So, the great thing about living in Japan is their slave-like customer service. If they don't satisfy the customer completely, the sales people get thirty lashes. The same goes for Microsoft Japan.
I hear complaint after complaint from Americans about when the Xboxes die, they have to call for M$ to send them a box, and it takes quite a while to get it back. Lately, I've been hearing that M$, in order to screw people out of their own time and money are refusing to send people a box - though Microsoft I've heard is denying it.
Anyway, here in Japan, when you call, they SEND SOMEONE to pick it up from your house next day. The customer service reps will tell you it takes about 10 days to get it back, but in fact it takes less than five, and comes with a free month of LIVE. Four days ago, mine was picked up and I got it back yesterday! Hooray!
However, now it's making all sorts of odd noises that weren't there before. Very troubling and very their fault. So yes, we called, and yes, someone's going to pick it up soon - and from what others are saying, I might get some money or a brand new Xbox out of this! Informed, I shall keep you.
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